Real-Time Customer Feedback & Engagement

Collect real-time feedback, engage customers, and drive loyalty through a unified ecosystem.

Powerful Features for Customer Engagement

Everything you need to understand, engage, and retain customers

Real-Time Feedback Collection

Real-Time Feedback Collection

  • Seamless feedback collection during or after store visits
  • One-tap rating system for quick customer responses
  • Optional photo and comment submission for detailed feedback
  • Instant visibility of feedback in your brand dashboard
  • Location-specific sentiment analysis and reporting

Example: A restaurant collects instant feedback after each meal, allowing them to address concerns immediately and improve service quality.

Local Discovery Integration

  • Hyperlocal business listings within 5km radius
  • Real-time availability and reviews
  • Integration with user behavior for smart recommendations
  • Organic discovery through behavioral triggers
  • Enhanced visibility for physical locations

Example: A salon becomes discoverable to nearby customers searching for services, increasing foot traffic through organic discovery.

Mia AI Engagement

  • AI-powered customer interaction and support
  • Post-visit feedback collection automation
  • Personalized recommendations based on preferences
  • 24/7 customer query handling
  • Brand-aware responses and engagement

Example: Mia helps a café collect feedback, answer questions, and recommend products, all while maintaining brand voice and guidelines.

Why Choose One Call?

The smarter way to engage with your customers

No App Development Required: Leverage existing One Call infrastructure

High User Retention: Built-in daily utility drives consistent engagement

Cost-Effective: Shared platform model reduces technical overhead

Scalable Solution: Works for businesses of any size

Environment: Full control over customer interactions

Perfect For Your Business

Whether you're a small business or a large enterprise

Retail Stores: Collect in-store experience feedback and drive repeat visits

Restaurants: Gather meal and service feedback in real-time

Service Providers: Monitor customer satisfaction across locations

Healthcare: Track patient experience and improve service quality

Ready to Transform Your Customer Engagement?

Join thousands of businesses using One Call to understand and engage their customers better.